Support

How KeyBond works (quick)

You seal apps on a schedule. Optional keyholder: early unlock needs their yes via a link — no app install for them. Timed breaks always end on their own.

Common questions

I didn't get a magic link

Check spam. Request another from the app. Links expire; request a new one.

Keyholder didn't get the invite

Confirm the email or phone. Ask them to check spam/filtered SMS. Invite links expire after 72 hours — send a new invite from Settings.

Unlock ask expired

Asks auto-deny after about 10 minutes with no answer. Send a new ask from the app.

I revoked Screen Time / accessibility

Protection stops. The app should show that protection was interrupted and can notify your keyholder. Re-authorize in the app to resume.

Cancel subscription

iOS: Settings → Apple ID → Subscriptions. Android: Play Store → Payments & subscriptions. We also email before a trial ends.

Delete account & data

In the app (Settings), or start at /delete-account (Play Data safety entry). That public page hands off to the product deletion flow.

Contact

Email [email protected]. We read every message; please include your account email and platform (iOS/Android).

Not for emergencies

If you are in immediate danger, contact local emergency services. KeyBond's "emergency unlock" only unlocks your own sealed apps for the current window and notifies your keyholder — it is not a personal safety service.